I'm sorry. On simulated feelings. A talk about simulating and triggering feelings, the design space for empathic AI
About users, customers and jobs to be done Ranting about the obvious: A customer acquires the product. A user uses it.
Empathy in Action Workshop Design thinking and doing outside the box. Learn to create immersive experiences in this workshop.
Design Is Invisible Let's take a stroll through Lucius Burckhardt's ideas and explore them in today's digital context
When it's not the usability, but the habits A short story from a research project some years ago, about sticky habits, accurate data and complaining customers
Kitsch - You know, you want it What is kitsch? And what on earth does that have to do with user experience? A brief journey into the abyss of design.
Blank Paper and Muse's Kiss Creativity is a mythos. It's about time to understand the mysterious ways of a muse's kiss and lose the fear of the blank paper
Privacy and humane Design Talking about privacy fundamentals and privacy as chance for a more humane design