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Lutz Schmitt Design & Consulting
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Lutz Schmitt Design & Consulting
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Design for humans
in an artificial world. →

Joining the Advisory Board of IndiSuKI

IndiSuKI is a research project exploring how generative AI can make substance use prevention more effective and personally relevant.

news, AI, empathic tech, voluntary work

The friendly Moloch

Empathic AI is overwhelming us with emotional responses and we can't help it - an essay about the current design gap in conversational AI systems.

essay, AI, empathic tech, emotional AI

I'm sorry. On simulated feelings.

A talk about simulating and triggering feelings, the design space for empathic AI

talk, empathic tech, AI, design theory

20 years in progress: Privacy by default

In 2006, I argued that privacy needs to be the default. Twenty years later, the argument still stands.

Blog, Privacy, IoT, Internet of Things, Privacy by Default

About users, customers and jobs to be done

Ranting about the obvious: A customer acquires the product. A user uses it.

rant, user experience, customer experience, JTBD

Empathy in Action Workshop

Design thinking and doing outside the box. Learn to create immersive experiences in this workshop.

workshop, empathy, larp, immersion, experience design, service design

Design Is Invisible

Let's take a stroll through Lucius Burckhardt's ideas and explore them in today's digital context

design theory, design history, lucius burckhardt, talk

When it's not the usability, but the habits

A short story from a research project some years ago, about sticky habits, accurate data and complaining customers

user experience, user research, story, behaviour, habits, service design

Titanic: Save Our Souls

A dramatic larp scenario exploring love, grief and loss

larp, scenario, drama

Kitsch - You know, you want it

What is kitsch? And what on earth does that have to do with user experience? A brief journey into the abyss of design.

design, user experience, talk, kitsch, design theory

Blank Paper and Muse's Kiss

Creativity is a mythos. It's about time to understand the mysterious ways of a muse's kiss and lose the fear of the blank paper

talk, creativity, neuroscience

Magic Moments

A workshop on creativity and ideation methods backed by neuroscience

workshop, ideation, creativity

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